Case #896

输入

操作步骤

AI分析

数据获取

生成和发送

订单字段

姓名：晓琳

订单号：#1054

物流单号：JD0002234122787616

店铺：Ca-英国

产品：黑色面罩

金额：159.0 GBP

物流信息

物流状态：Delivered

最新日期：2026-01-26

更新天数：44天

状态摘要

Delivered | days_update=44 | SWINDON SERVICE CENTRE Delivered, Your parcel has been delivered to a safe place (Front Porch)

查看物流详细信息

Number:  JD0002234122787616
Package status:  Delivered (7 Days)
Country:  CN -> GB
VYANG 维央:
2026-01-26 20:37 SWINDON SERVICE CENTRE Delivered, Your parcel has been delivered to a safe place (Front Porch)
2026-01-26 18:33 SWINDON SERVICE CENTRE We have your parcel. Please check back for updates
2026-01-26 18:33 SWINDON SERVICE CENTRE We have your parcel. Please check back for updates
2026-01-26 18:33 SWINDON SERVICE CENTRE Your parcel is with one of our drivers for delivery (due between 11:50 - 13:50)
2026-01-26 18:33 SWINDON SERVICE CENTRE Your parcel is with one of our drivers for delivery (due between 11:50 - 13:50)
2026-01-26 00:13 HATFIELD TERMINAL Your parcel is at our national hub
2026-01-26 00:13 HATFIELD TERMINAL InTransit, Your parcel is at our national hub
2026-01-24 02:55 Custom clearance completed
2026-01-24 02:55 InTransit Custom clearance completed
2026-01-23 15:20 InTransit Parcel arrives at Airport, Parcel Arrival
2026-01-23 15:20 Parcel arrives at Airport Parcel Arrival
2026-01-22 14:44 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-01-22 14:44 Parcel is leaving Airport, Parcel Leaving Port
2026-01-22 14:44 Parcel is leaving Airport Parcel Leaving Port
2026-01-22 02:35 YODEL InTransit, We have your parcel. Please check back for updates
2026-01-22 02:35 YODEL We have your parcel. Please check back for updates
2026-01-21 21:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-01-21 16:00 Customs declaration completed
2026-01-21 04:55 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-01-21 04:55 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-01-21 04:46 SWINDON SERVICE CENTRE We've updated your preferred safe place
2026-01-21 02:35 SWINDON SERVICE CENTRE We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-01-21 02:34 YODEL Your parcel is on its way to Yodel. Please check back for updates
2026-01-20 22:51 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-01-20 22:51 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-01-20 17:43 DONGGUAN Depart from facility to service provider
2026-01-20 17:23 DONGGUAN Shipment arrived
2026-01-20 11:07 Parcel information received
2026-01-20 11:07 Parcel Data Received
======================================
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AI历史分析结果

检测语言：en

类型判断结果

多重操作列表:

很高兴您顺利收到了退款 (手动)

分类: 其他问题

[已含回复内容]

is_match：false

confidence：

logistics_status_summary：Delivered | days_update=44 | SWINDON SERVICE CENTRE Delivered, Your parcel has been delivered to a safe place (Front Porch)

reasoning：

发送状态

last_send_status：success

last_send_at：2026-03-11T06:59:27Z

流水线状态

pipeline_status：COMPLETED

pipeline_at：

英文话术

中文话术

目标语种话术

Dear Customer,

We are pleased to see that the refund has been successfully received, and the amount has been returned to your original payment account. You can check and confirm this in your statement or bank records. If you need assistance with any other orders in the future, or have any questions regarding the use of our products, please let me know at any time, and I will follow up for you promptly. We look forward to your continued choice of our services, and wish you a pleasant shopping experience.

Best regards,
Lin

物流详情