Case #915

输入

操作步骤

AI分析

数据获取

生成和发送

订单字段

姓名：晓琳

订单号：#2948

物流单号：JD0002234322273612

店铺：WA-英国

产品：金属切菜板

金额：79.99 GBP

物流信息

物流状态：Exception

最新日期：2026-02-28

更新天数：18天

状态摘要

Exception | days_update=18 | Custom clearance completed

查看物流详细信息

Number:  JD0002234322273612
Package status:  InTransit (32 Days)
Country:  CN -> GB
VYANG 维央:
2026-02-28 19:09 Custom clearance completed
2026-02-28 19:09 InTransit Custom clearance completed
2026-02-28 03:16 Parcel arrives at Airport, Parcel Arrival
2026-02-28 03:16 Parcel arrives at Airport Parcel Arrival
2026-02-28 03:16 InTransit Parcel arrives at Airport, Parcel Arrival
2026-02-27 15:07 Parcel is leaving Airport Parcel Leaving Port
2026-02-27 15:07 Parcel is leaving Airport, Parcel Leaving Port
2026-02-26 08:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-02-26 08:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-02-26 06:00 Customs declaration completed
2026-02-24 23:16 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-02-24 23:16 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-02-23 21:50 Shenzhen InTransit, Parcel processed at Shenzhen Sorting Centre.
2026-02-23 21:50 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-02-20 21:03 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-02-20 21:03 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-02-18 02:47 YODEL We have your parcel. Please check back for updates
2026-02-17 02:16 YODEL Your parcel is on its way to Yodel. Please check back for updates
2026-02-15 16:19 DONGGUAN Depart from facility to service provider
2026-02-15 14:47 DONGGUAN Shipment arrived
2026-02-15 02:43 YODEL We'll apply your My Account preferences to this parcel delivery
2026-02-15 02:39 LIVINGSTON SERVICE CENTRE We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-02-14 11:53 Parcel information received
2026-02-14 11:53 Parcel Data Received
======================================
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AI历史分析结果

检测语言：en

类型判断结果

多重操作列表:

感谢您提供的图片，我们已催促物流商答复，请耐心等待 (手动)

分类: 其他问题

[已含回复内容]

is_match：false

confidence：

logistics_status_summary：Exception | days_update=18 | Custom clearance completed

reasoning：

发送状态

last_send_status：success

last_send_at：2026-03-25T05:39:51Z

流水线状态

pipeline_status：COMPLETED

pipeline_at：

英文话术

中文话术

目标语种话术

Dear Customer,

We have received the pictures you provided. After seeing the situation, we have urged the logistics team to respond as soon as possible. Please wait a moment, and we will notify you immediately once we receive further information. We look forward to resolving the issue for you as soon as possible.

Best regards,
Lin

物流详情