Case #916

输入

操作步骤

AI分析

数据获取

生成和发送

订单字段

姓名：晓琳

订单号：#1087

物流单号：ZC48988821099

店铺：Luv-美国

产品：骨传导耳机-黑色

金额：149.0 USD

物流信息

物流状态：Delivered

最新日期：2025-12-22

更新天数：78天

状态摘要

Delivered | days_update=78 | CHARLOTTESVILLE,VA 22901 Delivered, In/At Mailbox

查看物流详细信息

Number:  ZC48988821099
Package status:  Delivered (12 Days)
Country:  CN -> US
VYANG 维央:
2025-12-22 15:49 CHARLOTTESVILLE,VA 22901 Delivered, In/At Mailbox
2025-12-22 07:46 CHARLOTTESVILLE,VA 22901 Out for Delivery
2025-12-22 07:35 CHARLOTTESVILLE,VA 22906 Arrived at Post Office
2025-12-22 01:04 CHARLOTTESVILLE,VA 22906 Arrived at USPS Facility
2025-12-22 00:53 RICHMOND VA DISTRIBUTION CENTER Departed USPS Regional Facility
2025-12-21 23:15 RICHMOND VA DISTRIBUTION CENTER Departed USPS Regional Facility
2025-12-21 13:41 RICHMOND VA DISTRIBUTION CENTER Arrived at USPS Regional Facility
2025-12-21 12:11 In Transit Arriving On Time
2025-12-21 12:11 In Transit to Next Facility
2025-12-21 09:39 In Transit to Next Facility
2025-12-21 06:59 QUEENS NY DISTRIBUTION CENTER Departed USPS Regional Facility
2025-12-20 10:57 QUEENS NY DISTRIBUTION CENTER Arrived at USPS Regional Origin Facility
2025-12-20 09:42 JAMAICA,NY 11433 Accepted at USPS Origin Facility
2025-12-18 03:18 US The parcel arrived at the processing center
2025-12-17 05:42 HK The flight has taken off from its origin
2025-12-16 08:06 HK Customs Clearance Completed
2025-12-15 10:30 HK The parcel arrived at the processing center
2025-12-14 08:06 SZ The parcel depart the processing center
2025-12-13 10:30 SZ The parcel arrived at the processing center
2025-12-11 21:24 Treatment station The package leaves the processing center
2025-12-11 04:38 Treatment station The package has arrived at the processing center
2025-12-10 21:46 DONGGUAN Depart from facility to service provider
2025-12-10 20:38 DONGGUAN Shipment arrived
2025-12-09 11:37 The electronic information of the goods has been received
2025-12-09 11:37 Parcel information received
======================================
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AI历史分析结果

检测语言：en

类型判断结果

多重操作列表:

拒付去信提供退货地址 (手动)

分类: 其他问题

[已含回复内容]

is_match：false

confidence：

logistics_status_summary：Delivered | days_update=78 | CHARLOTTESVILLE,VA 22901 Delivered, In/At Mailbox

reasoning：

发送状态

last_send_status：success

last_send_at：2026-03-10T10:08:49Z

流水线状态

pipeline_status：COMPLETED

pipeline_at：

英文话术

中文话术

目标语种话术

Dear Customer,

Hello!

Thank you for your cooperation. Please return the package to us at the following address so we can process your request as soon as possible:

Return Address:

Recipient: Huang Haodi (VY0112)

Phone number: +86 13312988847

Address: 2nd Floor, Building G, Zhenghan Warehouse, No. 8, Pulong West Road, Tangxia Town, Dongguan City, Guangdong Province, China

Postal code: 523730

Country: China

Kindly Reminder:

Add a note: Please include a note in the package with your order number [Enter your order number here] so we can process your refund immediately upon receiving the returned package.

Proper Packaging: Please ensure the product is properly packaged to avoid damage during transit. If the returned item is damaged and affects resale, we will be unable to process a full refund.

We hope this information is helpful. Please feel free to contact us if you have any questions.

Best regards,
Lin

物流详情