工单 #38478

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创建:2026-03-06T03:31:56Z | 更新:2026-03-13T13:01:17Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#3664
物流单号:RELRPL87KCL5
店铺:M-英国
产品:K8空气净化器
金额:138.99 GBP
物流信息
物流状态:Delivered
最新日期:2026-03-08
更新天数:3天
状态摘要
Delivered | days_update=3 | Delivered
查看物流详细信息
Number:  RELRPL87KCL5
Package status:  Delivered (11 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-08 00:35 Delivered
2026-03-07 19:35 Out for delivery with our courier
2026-03-07 10:56 Scheduled for delivery
2026-03-07 10:56 DeliveryReady Scheduled for delivery
2026-03-07 06:42 Order received from the sender
2026-03-06 17:43 Custom clearance completed
2026-03-06 17:43 InTransit Custom clearance completed
2026-03-06 03:17 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-06 03:17 Parcel arrives at Airport, Parcel Arrival
2026-03-06 03:17 Parcel arrives at Airport Parcel Arrival
2026-03-03 12:57 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-03 12:57 Parcel is leaving Airport, Parcel Leaving Port
2026-03-03 12:57 Parcel is leaving Airport Parcel Leaving Port
2026-02-28 20:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-02-28 20:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-02-27 20:00 InTransit Customs declaration completed
2026-02-27 20:00 Customs declaration completed
2026-02-27 07:59 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-02-27 07:59 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-02-27 05:37 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-02-27 05:37 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-02-26 14:54 DONGGUAN Depart from facility to service provider
2026-02-25 19:42 DONGGUAN Shipment arrived
2026-02-25 11:17 Order details received
2026-02-25 11:17 Parcel Data Received
2026-02-25 10:53 Parcel information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
嗨

我的邻居没有收到。运输公司和信息都没用。

请停止向我发送人工智能生成的回复。

除了联系你自己,我没有责任联系任何人。

如果我没有收到退款,我将联系在线消费者权威机构并举报你们的网站诈骗。

此致

Declan

网站:
www.coldtonic.com

推特:
http://twitter.com/coldtonic

脸书:
http://facebook.com/coldtonic

Soundcloud:
http://soundcloud.com/coldtonic
对话统计
总消息:19 条 | 客户:8 条 | 客服:11 条 | 下轮次:12
解析时间:2026-03-13T20:10:24.478482

类型判断结果

多重操作列表:
订单已签收 (初步核实)
分类: 询问订单状态
[已含回复内容]
告知无法退款 (需退回产品验证)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=3 | Delivered
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:
last_send_at:

  

流水线状态

pipeline_status:
pipeline_at:

  

英文话术


      
    

中文话术


      
    

物流详情

物流状态:Delivered
最新日期:2026-03-08
停更天数:3
查看物流文本
Number:  RELRPL87KCL5
Package status:  Delivered (11 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-08 00:35 Delivered
2026-03-07 19:35 Out for delivery with our courier
2026-03-07 10:56 Scheduled for delivery
2026-03-07 10:56 DeliveryReady Scheduled for delivery
2026-03-07 06:42 Order received from the sender
2026-03-06 17:43 Custom clearance completed
2026-03-06 17:43 InTransit Custom clearance completed
2026-03-06 03:17 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-06 03:17 Parcel arrives at Airport, Parcel Arrival
2026-03-06 03:17 Parcel arrives at Airport Parcel Arrival
2026-03-03 12:57 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-03 12:57 Parcel is leaving Airport, Parcel Leaving Port
2026-03-03 12:57 Parcel is leaving Airport Parcel Leaving Port
2026-02-28 20:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-02-28 20:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-02-27 20:00 InTransit Customs declaration completed
2026-02-27 20:00 Customs declaration completed
2026-02-27 07:59 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-02-27 07:59 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-02-27 05:37 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-02-27 05:37 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-02-26 14:54 DONGGUAN Depart from facility to service provider
2026-02-25 19:42 DONGGUAN Shipment arrived
2026-02-25 11:17 Order details received
2026-02-25 11:17 Parcel Data Received
2026-02-25 10:53 Parcel information received
======================================
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