工单 #40091

返回工单列表
创建:2026-03-10T09:07:49Z | 更新:2026-03-11T03:12:15Z

输入

工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#2072
物流单号:JJD000030180708000000638515
店铺:R-瑞典
产品:波兰仓N7S扫地机
金额:3128.0 SEK
物流信息
物流状态:NotFound
状态摘要
NotFound | days_update=None | None
查看物流详细信息
Number:  JJD000030180708000000638515
Package status:  NotFound
Country:  ->
======================================
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AI历史分析结果

检测语言:en
点击"AI历史总结"按钮进行分析
对话统计
总消息:7 条 | 客户:5 条 | 客服:2 条 | 下轮次:3
解析时间:2026-03-11T10:10:03.252889
查看原始邮件内容
IMG_8978.mov

IMG_8979.mov

类型判断结果

多重操作列表:
告知顾客我们已收到视频,已咨询 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:NotFound | days_update=None | None
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-11T03:12:14Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

We have successfully received your video.

The file has been forwarded to our professional team for further review and processing. We will keep you updated on the progress and notify you as soon as there is an update.

Thank you for your patience.

Best regards,
Lin

物流详情

物流状态:NotFound
最新日期:
停更天数:
查看物流文本
Number:  JJD000030180708000000638515
Package status:  NotFound
Country:  ->
======================================
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