工单 #40040

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创建:2026-03-10T09:07:49Z | 更新:2026-03-13T08:53:41Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#4038
物流单号:6021326295905
店铺:S-西班牙
产品:红色GPS手表
金额:179.0 EUR
物流信息
物流状态:Delivered
最新日期:2026-02-25
更新天数:13天
状态摘要
Delivered | days_update=13 | MADRID 5 Delivered, 【MADRID 5】Delivered.
查看物流详细信息
Number:  6021326295905
Package status:  Delivered (12 Days)
Country:  CN -> ES
VYANG 维央:
2026-02-25 04:19 MADRID 5 Delivered, 【MADRID 5】Delivered.
2026-02-21 16:38 MADRID 5 DeliveryReady, 【MADRID 5】Shipment out for delivery.
2026-02-21 16:38 MADRID 5 【MADRID 5】Shipment out for delivery.
2026-02-21 05:10 MADRID 5 【MADRID 5】 Back To DS.
2026-02-21 04:52 MADRID 5 <wrong address>
2026-02-20 17:02 MADRID 5 【MADRID 5】Shipment out for delivery.
2026-02-20 05:01 MADRID 5 【MADRID 5】 Back To DS.
2026-02-20 04:45 MADRID 5 <wrong address>
2026-02-19 16:22 MADRID 5 【MADRID 5】Shipment out for delivery.
2026-02-18 16:13 MADRID 5 【MADRID 5】Shipment out for delivery.
2026-02-18 16:12 MADRID 5 【MADRID 5】Arrived.
2026-02-18 01:00 Madrid Center 【Madrid Center】Parcel shipped to【MADRID 5】.
2026-02-17 23:37 Madrid Center 【Madrid Center】Arrived.
2026-02-17 23:36 Madrid Center 【Madrid Center】Received.
2026-02-17 23:00 Madrid Center Shipment delivered to iMile RDC or Lastmile vendor
2026-02-17 18:59 Custom clearance completed
2026-02-17 05:54 Parcel arrives at Airport Parcel Arrival
2026-02-17 05:54 Parcel arrives at Airport, Parcel Arrival
2026-02-16 11:30 Parcel is leaving Airport, Parcel Leaving Port
2026-02-16 11:30 Parcel is leaving Airport Parcel Leaving Port
2026-02-15 19:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-02-15 15:40 Customs declaration completed
2026-02-15 00:51 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-02-14 20:32 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-02-14 20:18 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-02-14 13:39 DONGGUAN Depart from facility to service provider
2026-02-13 20:14 DONGGUAN Shipment arrived
2026-02-13 10:09 Order Submited.
2026-02-13 10:09 Parcel information received
2026-02-13 10:09 Parcel Data Received
======================================
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AI历史分析结果

检测语言:es
最新客户消息翻译
我的订单还没有送达,否则我每天都不会给你们写信。

我请求你们进行处理以找到我的订单,否则我将被迫向警方和消费者办公室报诈骗案。

谢谢。

奥斯卡·特立尼达。
对话统计
总消息:6 条 | 客户:4 条 | 客服:2 条 | 下轮次:3
解析时间:2026-03-13T16:52:49.918836

类型判断结果

多重操作列表:
6021326295905 此票已妥投的,如顾客未收到包裹,可让顾客用跟踪号联系当地查询核实下,imile phone 1: 666298828 phone 2: 666298885 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=13 | MADRID 5 Delivered, 【MADRID 5】Delivered.
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:
last_send_at:

  

流水线状态

pipeline_status:
pipeline_at:

  

英文话术


      
    

中文话术


      
    

物流详情

物流状态:Delivered
最新日期:2026-02-25
停更天数:13
查看物流文本
Number:  6021326295905
Package status:  Delivered (12 Days)
Country:  CN -> ES
VYANG 维央:
2026-02-25 04:19 MADRID 5 Delivered, 【MADRID 5】Delivered.
2026-02-21 16:38 MADRID 5 DeliveryReady, 【MADRID 5】Shipment out for delivery.
2026-02-21 16:38 MADRID 5 【MADRID 5】Shipment out for delivery.
2026-02-21 05:10 MADRID 5 【MADRID 5】 Back To DS.
2026-02-21 04:52 MADRID 5 <wrong address>
2026-02-20 17:02 MADRID 5 【MADRID 5】Shipment out for delivery.
2026-02-20 05:01 MADRID 5 【MADRID 5】 Back To DS.
2026-02-20 04:45 MADRID 5 <wrong address>
2026-02-19 16:22 MADRID 5 【MADRID 5】Shipment out for delivery.
2026-02-18 16:13 MADRID 5 【MADRID 5】Shipment out for delivery.
2026-02-18 16:12 MADRID 5 【MADRID 5】Arrived.
2026-02-18 01:00 Madrid Center 【Madrid Center】Parcel shipped to【MADRID 5】.
2026-02-17 23:37 Madrid Center 【Madrid Center】Arrived.
2026-02-17 23:36 Madrid Center 【Madrid Center】Received.
2026-02-17 23:00 Madrid Center Shipment delivered to iMile RDC or Lastmile vendor
2026-02-17 18:59 Custom clearance completed
2026-02-17 05:54 Parcel arrives at Airport Parcel Arrival
2026-02-17 05:54 Parcel arrives at Airport, Parcel Arrival
2026-02-16 11:30 Parcel is leaving Airport, Parcel Leaving Port
2026-02-16 11:30 Parcel is leaving Airport Parcel Leaving Port
2026-02-15 19:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-02-15 15:40 Customs declaration completed
2026-02-15 00:51 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-02-14 20:32 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-02-14 20:18 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-02-14 13:39 DONGGUAN Depart from facility to service provider
2026-02-13 20:14 DONGGUAN Shipment arrived
2026-02-13 10:09 Order Submited.
2026-02-13 10:09 Parcel information received
2026-02-13 10:09 Parcel Data Received
======================================
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