工单 #40006

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创建:2026-03-10T09:07:50Z | 更新:2026-03-25T05:39:59Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#1661
物流单号:JD0002234322464737
店铺:TA-英国
产品:K30迷你GPS定位器-白色
金额:79.0 GBP
物流信息
物流状态:Delivered
最新日期:2026-03-09
更新天数:14天
状态摘要
Delivered | days_update=14 | FARNBOROUGH HOME DELIVERY Delivered, Your parcel has been delivered through your letterbox
查看物流详细信息
Number:  JD0002234322464737
Package status:  Delivered (9 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-09 17:22 FARNBOROUGH HOME DELIVERY Delivered, Your parcel has been delivered through your letterbox
2026-03-09 17:00 FARNBOROUGH HOME DELIVERY Your parcel is with one of our drivers for delivery (due between 08:32 - 10:32)
2026-03-09 15:40 FARNBOROUGH SERVICE CENTRE We have your parcel. Please check back for updates
2026-03-09 08:44 FARNBOROUGH SERVICE CENTRE Your parcel has arrived at your delivery depot
2026-03-09 08:44 FARNBOROUGH SERVICE CENTRE InTransit, Your parcel has arrived at your delivery depot
2026-03-09 05:10 HATFIELD TERMINAL Your parcel is at our national hub
2026-03-07 01:24 InTransit Custom clearance completed
2026-03-07 01:24 Custom clearance completed
2026-03-06 17:05 Parcel arrives at Airport, Parcel Arrival
2026-03-06 17:05 Parcel arrives at Airport Parcel Arrival
2026-03-06 17:05 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-04 16:01 Parcel is leaving Airport Parcel Leaving Port
2026-03-04 16:01 Parcel is leaving Airport, Parcel Leaving Port
2026-03-04 16:01 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-04 02:50 YODEL We have your parcel. Please check back for updates
2026-03-03 22:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-03 02:23 YODEL Your parcel is on its way to Yodel. Please check back for updates
2026-03-02 13:00 Customs declaration completed
2026-03-02 02:27 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-01 20:18 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-01 20:18 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-01 15:39 DONGGUAN Depart from facility to service provider
2026-03-01 15:21 DONGGUAN Shipment arrived
2026-03-01 02:36 FARNBOROUGH SERVICE CENTRE We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-02-28 10:54 Parcel information received
2026-02-28 10:54 Parcel Data Received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
早上好,谢谢你的邮件。

请确认这是全额退款(我会支付邮费)。然后是的,请告诉我将物品寄到哪里。

此致

罗伯特

发自我的 iPhone
对话统计
总消息:31 条 | 客户:16 条 | 客服:15 条 | 下轮次:16
解析时间:2026-03-25T10:16:48.099245

类型判断结果

多重操作列表:
好的,我们会耐心等待您把包裹寄回 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=14 | FARNBOROUGH HOME DELIVERY Delivered, Your parcel has been delivered through your letterbox
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-25T05:39:55Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

We have received your intention to return the item, thank you for your cooperation.  
Please send the package back at your convenience, and once received, we will complete the refund process for you as soon as possible.  
We look forward to handling this for you promptly so that you can resume normal use as soon as possible.

Best regards,
Lin

物流详情

物流状态:Delivered
最新日期:2026-03-09
停更天数:14
查看物流文本
Number:  JD0002234322464737
Package status:  Delivered (9 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-09 17:22 FARNBOROUGH HOME DELIVERY Delivered, Your parcel has been delivered through your letterbox
2026-03-09 17:00 FARNBOROUGH HOME DELIVERY Your parcel is with one of our drivers for delivery (due between 08:32 - 10:32)
2026-03-09 15:40 FARNBOROUGH SERVICE CENTRE We have your parcel. Please check back for updates
2026-03-09 08:44 FARNBOROUGH SERVICE CENTRE Your parcel has arrived at your delivery depot
2026-03-09 08:44 FARNBOROUGH SERVICE CENTRE InTransit, Your parcel has arrived at your delivery depot
2026-03-09 05:10 HATFIELD TERMINAL Your parcel is at our national hub
2026-03-07 01:24 InTransit Custom clearance completed
2026-03-07 01:24 Custom clearance completed
2026-03-06 17:05 Parcel arrives at Airport, Parcel Arrival
2026-03-06 17:05 Parcel arrives at Airport Parcel Arrival
2026-03-06 17:05 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-04 16:01 Parcel is leaving Airport Parcel Leaving Port
2026-03-04 16:01 Parcel is leaving Airport, Parcel Leaving Port
2026-03-04 16:01 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-04 02:50 YODEL We have your parcel. Please check back for updates
2026-03-03 22:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-03 02:23 YODEL Your parcel is on its way to Yodel. Please check back for updates
2026-03-02 13:00 Customs declaration completed
2026-03-02 02:27 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-01 20:18 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-01 20:18 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-01 15:39 DONGGUAN Depart from facility to service provider
2026-03-01 15:21 DONGGUAN Shipment arrived
2026-03-01 02:36 FARNBOROUGH SERVICE CENTRE We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-02-28 10:54 Parcel information received
2026-02-28 10:54 Parcel Data Received
======================================
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