嗨 AI LIN,
我确实有地址可以将路由器调制解调器退还给你,但我认为我不应该支付邮费,因为该产品本不应该在澳大利亚销售。
请寄给我一个优先付费信封,或一个预付邮资标签,以便我尽快将物品寄回给你。请寄到你寄调制解调器的同一地址。
此致,
敬礼
对话统计
总消息:13 条 |
客户:6 条 |
客服:7 条 |
下轮次:8
解析时间:2026-03-20T14:24:05.807763
类型判断结果
多重操作列表:
很抱歉我们不提供退货标签,您可以在当地物流商寄回包裹 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:订单无物流单号
reasoning:
发送状态
last_send_status:success
last_send_at:2026-03-20T08:49:58Z
流水线状态
pipeline_status:COMPLETED
pipeline_at:
英文话术
中文话术
目标语种话术
Dear Tnpalmer2,
We are very sorry that we are unable to provide a return label directly this time, and we apologize for the inconvenience caused. You can contact your local courier company to send the package back to us. After sending it, please provide us with the tracking number so that we can follow up promptly. We look forward to your reply and wish you a happy life.
Best regards,
Lin