Case #990

输入

操作步骤

AI分析

数据获取

生成和发送

订单字段

姓名：晓琳

订单号：#2389

物流单号：215981383342

店铺：Ele-爱尔兰

产品：黑色面罩

金额：189.0 EUR

物流信息

物流状态：Delivered

最新日期：2025-12-03

更新天数：98天

状态摘要

Delivered | days_update=98 | Ireland Delivered, The parcel has been delivered.

查看物流详细信息

Number:  215981383342
Package status:  Delivered (11 Days)
Country:  CN -> IE
VYANG 维央:
2025-12-03 01:23 Ireland Delivered, The parcel has been delivered.
2025-12-02 16:11 Ireland The parcel is expected to be delivered during the day.
2025-12-02 16:11 Ireland DeliveryReady, The parcel is expected to be delivered during the day.
2025-12-02 15:23 Ireland The parcel has reached the parcel center.
2025-11-29 06:08 Ireland The parcel was handed over to GLS.
2025-11-29 06:08 Ireland InTransit, The parcel was handed over to GLS.
2025-11-27 22:38 InTransit Custom clearance completed
2025-11-27 22:38 Custom clearance completed
2025-11-26 20:53 Parcel arrives at Airport, Parcel Arrival
2025-11-26 20:53 Parcel arrives at Airport Parcel Arrival
2025-11-26 20:53 InTransit Parcel arrives at Airport, Parcel Arrival
2025-11-25 17:13 Parcel is leaving Airport, Parcel Leaving Port
2025-11-25 17:13 Parcel is leaving Airport Parcel Leaving Port
2025-11-25 17:13 InTransit Parcel is leaving Airport, Parcel Leaving Port
2025-11-24 22:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2025-11-24 22:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2025-11-24 12:30 Customs declaration completed
2025-11-24 12:30 InTransit Customs declaration completed
2025-11-22 22:14 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2025-11-22 22:14 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2025-11-22 18:53 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2025-11-22 18:53 Shenzhen Parcel received at Shenzhen Sorting Centre.
2025-11-22 17:51 DONGGUAN Depart from facility to service provider
2025-11-22 17:17 DONGGUAN Shipment arrived
2025-11-22 12:41 Ireland The parcel data was entered into the GLS IT system; the parcel was not yet handed over to GLS.
2025-11-22 11:41 Parcel Data Received
2025-11-22 10:56 Parcel information received
======================================
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AI历史分析结果

检测语言：en

类型判断结果

多重操作列表:

告知顾客这是颈套的下单链接https://eleganse-ie.com/products/eleganse-neck-mask (手动)

分类: 其他问题

[已含回复内容]

告知顾客关于您对于颈套的问题，我们已经咨询专业团队，请耐心等待答复 (手动)

分类: 其他问题

[已含回复内容]

is_match：false

confidence：

logistics_status_summary：Delivered | days_update=98 | Ireland Delivered, The parcel has been delivered.

reasoning：

发送状态

last_send_status：success

last_send_at：2026-03-11T08:06:37Z

流水线状态

pipeline_status：COMPLETED

pipeline_at：

英文话术

中文话术

目标语种话术

Dear Customer,

Here is the order link for the neck brace: https://eleganse-ie.com/products/eleganse-neck-mask. You can click the link to go directly to the page and complete your purchase. If you need to confirm the size, color, or any other details, feel free to let me know, and I will verify them for you as soon as possible. Looking forward to your order, and wish you a pleasant shopping experience.

Best regards,
Lin

---

Dear Customer,

Regarding the neck brace issue you mentioned, we have already forwarded the details to the professional team and are waiting for their further opinions. Once we receive a clear reply, I will inform you of the results immediately. Please be patient and wait calmly. We look forward to resolving this for you as soon as possible, so you can use it with peace of mind.

Best regards,
Lin

物流详情